Terms of Service

Last updated: 2026-08-13

Welcome to Ekko™. These Terms of Service ("Terms") govern your access to and use of the website located at tryekko.co (the "Site") and any related services, products, and content provided by Ekko™ (collectively, the "Service"). Please read these Terms carefully before using the Service.

1. Acceptance of Terms

By accessing or using the Ekko™ Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service. By using the Service, you represent that:

• You are at least 18 years of age, or the age of legal majority in your jurisdiction;
• You have the legal capacity to enter into a binding agreement; and
• Your use of the Service does not violate any applicable law or regulation.

If you are using the Service on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Use of Service

Ekko™ grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms. You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws;
• Attempt to gain unauthorized access to any portion of the Service, other user accounts, or any systems or networks connected to the Service;
• Use any automated means, including bots, scrapers, or crawlers, to access or collect data from the Service without our prior written consent;
• Interfere with or disrupt the integrity or performance of the Service;
• Transmit any viruses, malware, or other harmful code;
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity; or
• Reproduce, duplicate, copy, sell, or resell any portion of the Service without express written permission from Ekko™.

We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice, for any conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

3. Intellectual Property

All content on the Ekko™ Site — including but not limited to text, graphics, logos, images, product designs, photographs, videos, software, and the compilation thereof — is the property of Ekko™ or its licensors and is protected by copyright, trademark, and other intellectual property laws.

The Ekko™ name, the Ekko™ logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Ekko™ or its affiliates. You may not use such marks without our prior written permission. Nothing in these Terms grants you any right, title, or interest in the Service or its content except for the limited license expressly set forth above.

4. User Accounts

To access certain features of the Ekko™ Service, you may be required to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information;
• Maintain and promptly update your account information as needed;
• Keep your password confidential and secure; and
• Notify us immediately at support@tryekko.co of any unauthorized use of your account.

You are solely responsible for all activities that occur under your account. Ekko™ is not liable for any loss or damage arising from your failure to safeguard your account credentials. We reserve the right to disable any account at any time if, in our reasonable opinion, you have failed to comply with these Terms.

5. Purchases and Payments

By placing an order through the Ekko™ Site, you agree to the following:

5.1 Pricing and Availability

All prices are displayed in the currency indicated at checkout and are subject to change without notice. We make every effort to display accurate pricing and product information; however, errors may occur. Ekko™ reserves the right to correct any errors and to cancel or refuse any order placed at an incorrect price, even after order confirmation.

5.2 Payment

Payment must be made in full at the time of purchase using one of the accepted payment methods displayed at checkout. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method. All payments are processed securely through third-party payment processors.

5.3 Order Acceptance

Your order constitutes an offer to purchase. Ekko™ reserves the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraud. A contract is formed only when we send you a shipping confirmation.

5.4 Taxes

You are responsible for any applicable sales taxes, duties, or other governmental charges associated with your purchase, which will be calculated and displayed at checkout where applicable.

6. Shipping and Delivery

Ekko™ will make reasonable efforts to ship orders promptly and within the estimated timeframes displayed at checkout. However, all delivery dates are estimates only and are not guaranteed. Please note:

• Risk of loss and title for products pass to you upon delivery of the products to the carrier;
• Ekko™ is not responsible for delays caused by carriers, customs processing, weather events, or other circumstances beyond our reasonable control;
• You are responsible for providing an accurate shipping address. Ekko™ is not liable for orders shipped to incorrectly provided addresses; and
• International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient.

If your order arrives damaged or does not arrive within a reasonable time, please contact us at support@tryekko.co and we will work with you to resolve the issue.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Ekko™, its officers, directors, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or other intangible losses — arising out of or related to your use of, or inability to use, the Service.

In no event shall the total aggregate liability of Ekko™ for all claims relating to the Service exceed the amount you paid to Ekko™ in the twelve (12) months preceding the event giving rise to the claim.

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

8. Governing Law

These Terms and any dispute arising out of or related to them or the Ekko™ Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Ekko™ is established, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for the resolution of any disputes.

Any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after such claim arose; otherwise, the claim is permanently barred, to the extent permitted by applicable law.

9. Changes to Terms

Ekko™ reserves the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will provide notice by updating the "Last updated" date at the top of this page and, where appropriate, notifying you via email or a prominent notice on the Site.

Your continued use of the Service after any changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service. We encourage you to review these Terms periodically.

10. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or the Ekko™ Service, please contact us:

• Email: support@tryekko.co
• Website: tryekko.co

We aim to respond to all inquiries within a reasonable timeframe. Thank you for choosing Ekko™.